Ray Garcia

At: 8/12/2015 10:28:51 PM
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Can a corporation be too efficient?

If a company is so efficient that its processes do not permit its employees to think and make decisions on exceptions it may have passed the threshold of productive efficiency related to customer service quality.  When the institution gets to the point where they depersonalize even the human interaction, where the customer service person needs to go through a mechanical process, where one i...more

Categories: General
Tags: customer service

Ray Garcia

At: 8/12/2015 10:26:52 PM
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Enterprise blogging and the art of double-speak

With the emergence of corporate blogging (including the extended social media activity), a style of writing may become common for those who want to reveal their personal sentiments without exposing their host corporation to risk.

  When the corporate blog is too moderated and is just a marketing voice of nameless faceless people they tend to be ignored by the public.  Blogs need to ...more

Categories: General
Tags: Marketing communications, blogging, social media

Brian P. Christie

At: 8/11/2015 5:46:06 PM
1 comment

Will LinkedIn’s Content Strategy Clash with their Core Values?

Will LinkedIn’s Content Strategy Clash with their Core Values?

Before we endeavor to answer this question, I'd like to make a disclosure. I’m a BIG fan of LinkedIn’s service. More than any other social media platform, I believe LinkedIn has “flattened" the professional world, reduced barriers to access, and helped professionals more efficiently reach others with common interests. And

...more

Categories: General
Tags: Corporate culture, #expertcallingnetwork, #LinkedIn

Brian P. Christie

At: 5/30/2015 2:16:51 AM
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You are heading in the right direction (or not?)

 

After reading about “confirmation bias” as a form of irrational decision making in Ray Garcia’s book "StartUP your Future: The curated journey for a conscious entrepreneur,” I’m now suspicious of the impact today's fortune cookie may have on my thinking. 

 

 

fortune cookie

...more

Categories: General
Tags: #decisionmaking, start-up

Brian P. Christie

At: 5/6/2015 10:00:51 AM
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Advice from Dorf - The Startup Owner's Manual

Bob Dorf, Startup guru  and co-author of "The Startup Owners Manual" wrote a great book and autographed our copy with "to the Fanaticall team - Read this carefully - Brian will quiz you! Good luck, Bob Dorf" Yes, it is required reading but there's no quiz - our team is taking the real life test of iterating our way to market adoption / acceptance. Loo...more

Categories: General
Tags: #startup, #Intrapreneurship

ECN ADMIN

At: 4/28/2015 10:31:29 PM
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Qualitative Research Consultants ECN Provides Direct Access to Research Expertise

Fanaticall is pleased to announce the launch of the Qualitative Research Consultants ECN - featuring top-flight QRC Experts. This new Expert Calling Network (ECN) will make qualitative research consultants accessible via paid telephone calls.

Experts in the ECN include:

•    John Canova, Founder of Canova Research & Strategy and Expert Qualitative Research Strategi...more

Categories: General
Tags: #qualresearch, #qualitativeresearch, #expertcallingnetwork

ECN ADMIN

At: 4/10/2015 9:25:39 PM
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Brainsy CEO, Brian Christie, with President Bill Clinton at HR.com Leadership 500 Awards

President Bill Clinton and Brian Christie

Brainsy CEO, Brian Christie, with President Bill Clinton at HR.com Leadership 500 Awards

10 yr old social entrepreneur, Vivian Harr, launched @makeastandinc to help end child slavery. Inspiring speaker and story @AWorldInspired

Freedom Writers Foundation empowers educators and students to positively impact their own lives and the world around them   
http://www.freedomwrit...more

Categories: General
Tags: Fanaticall, Bill Clinton

ECN ADMIN

At: 3/5/2015 9:12:26 AM
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Fanaticall Announces New Partnership with Higher Logic

Higher Logic and Fanaticall Together

Fanaticall is pleased to announce a new Partnership with Higher Logic - an industry leader in cloud-based community platforms, with over 25 million engaged members in more than 200,000 communities. Through this Partnership, Trade Associations, Professional Societies, and other membership organizations have a new mechanism to earn non-dues revenue and to support the marketing efforts of th...more

Categories: General
Tags: #higherlogic, #expertcallingnetwork, #ECN, higher logic, fanaticall